At Deal Warehouse, we’re committed to providing exceptional customer service before, during, and after your purchase. Whether you have questions about our products, delivery, warranty, or an existing order, our team is always ready to help.
We aim to respond to all enquiries as quickly as possible and provide clear, helpful support every step of the way.
General Customer Support
For general enquiries, product information, or assistance before placing an order:
Email:
support@dealwarehouse.co.uk
Orders
Need an update on your order or have a payment-related question?
Email:
orders@dealwarehouse.co.uk
Returns & Warranty
If you need to request a return, report an issue with your order, or submit a warranty claim, our Returns Team is here to assist you.
Email:
returns@dealwarehouse.co.uk
All eligible products are backed by a 12-month warranty.
Privacy
For GDPR requests or any questions regarding your personal data and privacy rights:
Email:
privacy@dealwarehouse.co.uk
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (London Time)
Saturday & Sunday: Closed
Delivery Information
We work with a trusted warehouse network across multiple countries, allowing us to source genuine surplus and clearance home appliances at outstanding prices.
Once your order has been processed, your product is prepared for dispatch through our logistics network. Estimated delivery time is typically 14–21 business days.
This sourcing model enables us to offer premium home and kitchen appliances at significantly lower prices while maintaining high quality standards and warranty coverage.
Need More Help?
You can also contact us using the contact form below. Please include your order number, if available, to help us assist you more efficiently.